FAQs
Frequently Asked Questions (FAQ)
Welcome to Milyé and www.milyéstudio.com! We have compiled a list of frequently asked questions to provide you with more information about our brand and our website. Please find the answers below:
Product Information:
Which products are available for purchase on www.milyéstudio.com?
At www.milyéstudio.com, you can find a wide range of products, including clothing, accessories, and lifestyle items. Our collection is carefully curated to offer you the latest styles and trends.
Does Milyé offer sales or discounts?
We occasionally offer sales and promotions on select items. To stay updated on our latest offers, make sure to subscribe to our newsletter and follow us on social media.
What are Made to Order items?
Made to Order items are specially crafted products that are made specifically for you after you place an order. These items may have longer processing and delivery times due to their customized nature.
What are Pre-Order items?
Pre-Order items are products that are available for purchase before they are officially released. By pre-ordering, you can secure your item in advance, and it will be shipped to you as soon as it becomes available.
What are Back-Order items?
Back-Order items are temporarily out of stock but can be ordered in advance. These items will be shipped to you once they are back in stock. Please note that back-ordered items may have longer processing times.
Can I personalize my items?
Currently, we do not offer personalization services for our products. However, we continuously strive to enhance our offerings, and personalized options may be available in the future.
What if an item I want is unavailable?
If an item you desire is unavailable, you can join our waitlist or subscribe to product notifications. This way, you'll be notified if the item becomes available again or if a similar alternative is introduced.
How do I determine my size?
To find your perfect fit, we provide a detailed size guide on our website. It includes measurements and guidelines to help you choose the appropriate size for each product category.
Where are Milyé products made?
We take pride in our commitment to craftsmanship. Our products are made in various locations, including our own manufacturing facilities and trusted partner factories around the world. We ensure that all products meet our high-quality standards.
How do I know if a Milyé product is authentic?
Milyé guarantees the authenticity of all products sold on www.milyéstudio.com. We source our products directly from authorized distributors and trusted suppliers. We also employ strict quality control measures to ensure the authenticity of every item we offer.
How has Milyé committed to sustainability and responsible shopping?
At Milyé, we are dedicated to sustainability and responsible shopping practices. We strive to minimize our environmental impact by using sustainable materials, implementing ethical manufacturing processes, and supporting fair trade practices. For more details, please refer to our Sustainability page on our website.
What is the Vault?
The Vault is a special section on our website where you can find exclusive limited-edition items, rare finds, and unique pieces. These items are carefully curated and may not be available elsewhere.
Can I send an item to the Vault to be sold or authenticated?
Currently, we do not offer a program to send items for selling or authentication in the Vault. The Vault features curated items selected by our team.
If you have any more questions or need further assistance, please feel free to contact our customer service team. We are here to help and ensure your shopping experience with Milyé is enjoyable and rewarding.
Thank you for choosing Milyé!