Shipping & Delivery
Milyé Shipping Policy
At Milyé, we prioritize quality and customer satisfaction in every step of the process. Our shipping policy is designed to offer clarity and transparency to ensure your experience with us is seamless.
Processing Time
All Milyé items are made-to-order, allowing us to provide you with high-quality, personalized products. Please allow 5 to 7 business days for your order to be processed before shipment. Once your order is processed, it will be promptly shipped.
Shipping Options & Costs
We offer a variety of shipping methods to suit your needs. Shipping costs vary depending on your location and the selected service, which will be calculated at checkout. We currently ship to domestic and international locations.
Order Tracking
Once your order has shipped, you will receive an email confirmation with a tracking number. This allows you to track the status and location of your package. Visit our tracking page to input your tracking number for real-time updates.
Delivery Time
Delivery times depend on the selected shipping method and your location. Typical domestic deliveries take 3 to 5 business days after processing, while international shipping times can vary.
Signature Requirement
Some orders may require a signature upon delivery for added security. If no one is available to sign, the delivery service will leave a notification, and you may need to reschedule or pick up your package from the carrier.
International Shipping & Customs
For international customers, please be aware that customs duties, taxes, and import fees may apply depending on your country. Milyé is not responsible for additional customs fees, and it is the buyer’s responsibility to comply with local regulations.
Collect In-Store (If Available)
We offer a Collect In-Store option at select locations. Simply choose this option at checkout, and we will notify you when your order is ready for pickup. Please bring a government-issued ID and your order confirmation.
Packaging & Vault Items
For high-value items, we take extra precautions by using secure, tamper-resistant packaging to ensure safe transit.
Acceptance of Terms
By purchasing from www.milyestudio.com, you acknowledge and accept our shipping policy, including the 5 to 7 business days processing period before shipment. You also agree to our terms & conditions as outlined during the purchase process.