Privacy & Cookies

Privacy & Cookies Policy

Last updated: 10.2.24

This Privacy & Cookies Policy ("Policy") outlines how we collect, use, and protect your personal information when you interact with our website www.milyéstudio.com. We are committed to respecting and protecting your privacy.

INFORMATION COLLECTED

We collect three types of information from you:

i) Information that you provide to us:
This includes information you provide when you register online or update your account, log in, place an order, communicate with our customer service representatives, opt-in to receive our emails, shop online, request a catalog, participate in a sweepstakes, contest, promotion or survey, or join our social networking sites. This information may include your contact information (such as your name, email address, billing and shipping addresses, and phone number), as well as your credit card and debit card information. If you create an online account, you may also provide your product preferences and demographic information. If you use other functionalities on our website or send an email from our site to a friend, we may collect your friend's name and email address. Your friend's information is only used to send the forwarding email and is not saved in our customer or marketing databases.

ii) Information we collect or receive from others:
We may update and supplement personally identifiable information that we have collected directly from you with other information that we obtain from third parties. Additionally, we may obtain personally identifiable information about individuals who are not yet users of our site. When we associate information obtained from third parties with personally identifiable information we have collected under this Policy, we will treat the acquired information in the same way as the information we collected ourselves, and it will not be shared with third parties except as set forth in this Policy.

iii) Information derived through automated tracking mechanisms and technology:
We may collect information through automated tracking mechanisms and technology to make our site more interesting and useful to you. For example, when you visit our site, we may collect information about your computer, including your IP address, operating system, and browser type. This information may be used for system administration, analyzing the frequency with which visitors access various parts of our site, and combining it with personally identifiable information.

We also use cookies, web beacons, and other tracking technologies. Cookies are small data files that are automatically stored on your computer when you visit our website. They track the pages you have visited and do not retain any personally identifiable information. Cookies enable you to use certain website features, remember items in your shopping cart, store your preferences, recognize you when you return to our website, speed up your searches, track your orders, and monitor and maintain information about your general internet usage. You can refuse to accept cookies by adjusting your browser settings, but doing so may limit your access to certain parts of the website or our services. By using our website, you consent to our placement of cookies on your computer.

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

i) Performance and enforcement of contracts:
We use your personal information to fulfill and enforce the purchase and sale contracts for the products you have purchased or any other contract between you and us.

ii) Attending to your requests:
We use your personal information to respond to your requests, such as inquiries or customer service queries.

iii) Providing information about our products:
We may use your personal information to provide you with information about our products or those of our affiliated companies. This may include sending commercial communications by email, SMS, or other equivalent electronic communication means. You can change your preferences regarding receiving such communications by logging into the "My Account" section of our website and updating your preferences.

iv) Payment data storage:
If you choose to store your payment data (i.e., credit/debit card information) on our website, we prioritize the security and protection of your sensitive information. Our team adheres to strict security protocols and industry best practices to ensure the safety of your payment data.

To safeguard your payment information, we employ robust encryption techniques. When you provide your credit/debit card details, the data is encrypted using secure socket layer technology (SSL) before transmission. SSL encryption ensures that your information remains confidential and is transmitted securely over the internet.

Furthermore, we follow strict data storage and retention policies. Your payment data is stored in a highly secure environment with restricted access. We employ advanced firewall systems and implement regular security audits to identify and mitigate potential vulnerabilities.

Our commitment to security also extends to compliance with relevant data protection regulations, such as the General Data Protection Regulation (GDPR) and the Payment Card Industry Data Security Standard (PCI DSS). These regulations set forth strict requirements for the storage and processing of payment data, and we ensure that our practices align with their guidelines.

It's important to note that storing your payment data on our website is optional. We provide this feature for your convenience, allowing you to make future purchases more efficiently. However, if you prefer not to store your payment information, you can always choose to enter it each time you make a purchase.

We understand that security is a top concern when it comes to handling sensitive information like payment data. Rest assured, we take every precaution to protect your data and maintain the highest standards of security throughout our systems and processes.

Should you have any further questions or concerns about the security of your payment data, please feel free to contact our customer support team. We are here to address any inquiries and ensure your peace of mind.